At AyurCity, protecting your personal and health-related information is a top priority. We understand the sensitivity of the data you share with us, especially when using our AI AyurScan tool and engaging in consultations. This page outlines the measures we take to safeguard your information.
Encryption
We employ industry-standard encryption protocols (like TLS/SSL) to protect data transmitted between your browser and our servers. Sensitive information, such as uploaded images and personal details stored in our databases (e.g., Firestore), is also encrypted at rest.
Secure Infrastructure
Our platform is built on reliable and secure cloud infrastructure (Firebase/Google Cloud Platform). This provides robust physical and network security measures, regular security audits, and compliance certifications (e.g., ISO 27001, SOC 2).
Access Control
Access to your personal and health information is strictly limited to authorized personnel (like your consulting physician and necessary technical staff) on a need-to-know basis. We implement role-based access controls and regularly review access permissions.
AI AyurScan Data Handling
Images uploaded for the AI AyurScan tool are processed securely. We are committed to using this data solely for the purpose of providing the analysis and improving the tool's accuracy, in accordance with our Privacy Policy. We take measures to anonymize or de-identify data used for model training where possible. Access to raw image data is highly restricted.
Compliance
We strive to comply with applicable data protection regulations, such as HIPAA for Protected Health Information (PHI) where relevant in the context of consultations, and GDPR or other regional data privacy laws.
Your Responsibility
While we implement strong security measures, maintaining the security of your account also depends on you. Please use a strong, unique password for your AyurCity account and keep it confidential. Be cautious about accessing your account on public or unsecured networks.
Updates
Our security practices are continually evolving. We may update this page as we implement new technologies and procedures.
Questions?
If you have any questions about our data security practices, please contact us at: security@ayurcity.com